I was down in Florida for a couple weeks so I decided to stop by NPD Ocala to pick up a long list of things including a back window for my ride. The counter salesman was extremely rude right from the get go. I felt like I was a huge inconvenience for him to stop what he was doing to wait on me much less answer a simple question about one of their products. I bought 2 things instead of the 20 on my list because of the attitude I was getting. Ive purchased thousands of dollars of stuff from NPD from the website without problems but because that guy was being a complete douche to me, the paying customer, I've decided to stop purchasing anything from them and use another vendor. Wish I could get all my money back that Ive given to this company.